Donor Privacy Policy

Developed by the Evangelical Council for Financial Accountability

Children’s HopeChest is committed to respecting the privacy of our donors and prospective donors. We have developed this privacy policy to ensure our donors that donor information will not be shared with any third party.

Awareness.  HopeChest provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

Information Collected.  Here are the types of donor information that we collect and maintain:

  • contact information: name, organization/church, complete address, phone number, email address;
  • payment information: credit card number and expiration date, and billing information;
  • shipping information: name, organization/church, complete address;
  • information concerning how you heard about HopeChest;
  • information you wish to share: questions, comments, suggestions; and
  • your request to receive periodic updates; e.g., to individuals who request it, we will send periodic mailings related to specific fund-raising appeals, prayer concerns, and newsletters.

How Information is Used.  Children’s HopeChest uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication.

No Sharing of Personal Information.  Children’s HopeChest will not sell, rent, or lease your personal information to other organizations. We assure you that the identity of all our donors will be kept confidential.  Use of donor information will be limited to the internal purposes of HopeChest and only to further the ministry activities and purposes of HopeChest.

Removing Your Name From Our Mailing List.  It is our desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list.

Use of Cookies. Children’s HopeChest may use cookies to personalize or enhance your user experience. A cookie, also known as a pixel, is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality.

Children’s HopeChest reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

Contacting Us.  If you have comments or questions about our donor privacy policy, please send us an email at info@hopechest.org or call us at (719) 487-7800.